To use your Poly headset's features, you need to enable the integration between Easy Teams and Poly (Plantronics). Follow the instructions below to enable this.
When you activate the integration and you have a non-Poly / Plantronics headset by default, you will need to change it manually before activating the integration.
Download Poly Hub (Plantronics) here and install the software. Once the program is installed, you will need to activate the integration with Easy Teams
Go to you personal settings -> Telephony -> Audio & Video devices and activate Poly integration.