Blind (Unannounced) Transfer - Occurs when you want to transfer a call immediately without waiting for a response from the person to whom the call is being transferred. This type of transfer is sometimes referred to a "cold transfer," "blind transfer," "immediate transfer," "unsupervised transfer," or "unannounced transfer"
When you are in a call, you can connect it to a colleague or an external party.
Click on transfer button and choose blind. Call the person you want to transfer the call to and then select transfer